Starting Price
Free
Free Tier
Yes
API
Available
Platforms
web
Overview
Vapi is a developer platform for building, testing, and deploying AI voice agents. It handles speech-to-text, LLM orchestration, and text-to-speech in real-time, enabling natural phone conversations. Used for customer support, appointment booking, and outbound calling.
Pricing Plans
Free
Free
- $10 free credits
- ~50 min of calls
- All voice providers
- Dashboard analytics
Pay-as-you-go
Free
- $0.05/min base + provider costs
- Unlimited calls
- All integrations
- Webhook support
Popular
Enterprise
Contact Sales
- Volume discounts
- Dedicated infrastructure
- SLA
- Custom models
API Pricing: Pay-per-use from $0.05/min
Pros & Cons
Pros
- Low-latency voice conversations feel natural
- Bring your own LLM, STT, and TTS providers
- Pay-per-use pricing scales with usage
- Strong developer tools and API documentation
Cons
- Requires developer skills to set up
- Costs add up with multiple provider layers
- Limited no-code builder for non-developers
- Relatively new — fewer case studies available
Detailed Ratings
Overall
4.1
Ease of Use
3.8
Value for Money
4.0
Output Quality
4.2
Good For
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